TERMS & CONDITIONS
_DEFINITIONS
In these conditions the following terms shall have the following meaning "the Company" means Satta Limited. "The customer" means the customer of the company. "Contract" means any contract for the sale of goods by the company to the customer.
Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the company's choosing but the company will attempt to comply with the customer's selection. Carriage will be at cost to the customer and forms part of the invoice.
All prices for items delivered within the U.K include VAT where applicable. The VAT charged will be at the UK VAT rate.
For international orders, prices on the website may be subject to taxes and duties where applicable and depending on the shipping destination. Due to circumstances beyond our control, the prices shown on the website are subject to change, including any changes to taxes at the delivery destination.
For all international orders, we are unable to refund any duties, taxes or delivery charges you may have incurred when placing your order. You will only be refunded the tax-free price of the products returned.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
We offer a flexible returns policy to improve your shopping experience. We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion or lead to the closure of your account.
Claims arising from damage delay or partial loss of the goods in transit must be made in writing to the company within 7 working days of delivery. The company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination.
_LIABILITY
If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, the company shall at its option, replace them with similar goods, or allow the customer credit for their invoice value. In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods.
_SPECIFICATIONS
The company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The customer's statutory rights will not be affected.
_COMPANY INFORMATION
Registered Company: Satta Limited.
Registered in England and Wales
Registered Company Number: 8665207
VAT Registration Number: 177930374
PRIVACY POLICY
Satta Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Satta Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10-12-2014.
_WHAT INFORMATION WE COLLECT
We may collect the following information:
-
Name
-
Contact information including email address
-
Demographic information such as postcode, preferences and interests
-
Other information relevant to customer surveys and/or offers
_WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
-
Internal record keeping.
-
We may use the information to improve our products and services.
-
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
-
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
_SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
_CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
-
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
-
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@sattalivity.com
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Satta Ltd, Bezos C/O Ogden Fulfilment, Unit 2 Acre Park, Keighley, BD21 4JH.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.